FAQs
Frequently Asked Questions
What is your processing time?
Hello, we make every effort that we can to ship orders or promptly. also keep in mind that all of the products on this site are fresh and prepared in small quantities or batches. Please allow 1-5 business days
(excluding weekends) to receive an email or update about your order, including your tracking number.
USPS carriers are available
Are your products safe for all skin types?
Yes, all of our products are safe for all skin types. If you have any questions or concerns, please contact us or please consult with a physician before use.
All of your products have ingredient labels on them as well.
What is your Return & Refund Policy?
Products that are displayed on the product page are considered FINAL SALES!
Please direct to the bottom of the home page and click the Returns & Refunds tab to see further of the policy.
some exempts may apply.
*These products and statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent and disease(s).*
An allergy patch is RECOMMENDED if there is any doubt or curious before use or history of skin sensitivity
*Trulyvisible.com is NOT responsible for any damage resulting from the use of any product on our website. Purchasing from https://www.trulyvisible.com, you are fully aware with our terms and conditions and disclaimer and to use products at your own risk*